Contact ApexBeam

ApexBeam's structural engineering team responds to every inquiry within 24 hours with a preliminary layout drawing and load calculation — no obligation. Send the details listed below and receive a project-specific proposal tailored to your warehouse, pallet specs, and operational requirements.

What to Include in Your Inquiry

The more information you provide upfront, the faster we deliver an accurate layout and quotation. Ideally, send the following:

  • Warehouse floor plan or dimensions (length × width × clear height), including column positions and door locations
  • Pallet specifications — size (mm), weight per loaded pallet (kg), pallet type (EUR, CHEP, custom)
  • Required pallet positions — total number of storage locations needed
  • SKU count and turnover rules — how many SKUs, FIFO/LIFO preference, pick frequency
  • Forklift type — counterbalance, reach truck, VNA turret truck, or planned equipment
  • Special requirements — cold storage temperature range, seismic zone classification, automation level, fire protection constraints, existing building limitations

Don't have all of this yet? Send what you can. Our team will ask targeted follow-up questions rather than delay your response.

What Happens Next

  1. We receive your inquiry — typically acknowledged within a few hours during business days
  2. Engineering review — our structural team analyses your data, identifies the optimal system combination, and produces a preliminary layout drawing with beam and frame sizing
  3. Load calculation — every proposal includes a verified load calculation per EN 15512, FEM, or ANSI/MH16.1 as applicable to your site
  4. Quotation — itemized pricing with finish options, safety accessories, and freight estimates based on optimized container loading plans
  5. Production — standard products typically ship 20–30 days after order confirmation; complex systems scheduled individually
  6. Container loading plan — we optimize packing to minimize freight cost per pallet position and sequence multi-container shipments to match your installation timeline
  7. Installation support — assembly drawings and manuals ship with every order; on-site supervision available at cost-effective rates

Contact Details

Business hours: Monday–Friday, 08:30–17:30 China Standard Time (UTC+8). Emails received outside business hours are answered the next working day.

Frequently Asked Questions

How do I get a racking quotation from ApexBeam?

Send your warehouse dimensions (or floor plan), pallet size and weight, desired pallet positions, and any special requirements to sales@njapexbeam.com or use the form above. We typically respond within 24 hours with a preliminary layout drawing, load calculation, and itemized quotation — no obligation. The more detail you provide, the more accurate the first-round proposal.

Does ApexBeam provide installation services?

Yes. Every order includes detailed assembly drawings and installation manuals. On-site installation supervision by our technicians is available and is the most commonly chosen option — it ensures correct assembly at a reasonable cost. For large-scale projects, complete installation teams can be arranged. See our services page for details.

Does ApexBeam accept small orders?

Yes. We accept orders starting from one full container load (FCL), and for standard selective rack specifications we also support LCL (Less than Container Load) shipments. Whether you need a single bay of shelving or a 10,000-position distribution centre, our engineering process is the same. Request a quote with your requirements.